What AI Investments Can Learn From Past Digital Transformation Efforts
Cristian Randieri is Professor at eCampus University. Kwaai EMEA Director, Intellisystem Technologies Founder, C3i official member. getty Despite massive expectations, businesses have historically been disappointed in the actual returns from their digital transformation investments. In fact, the Harvard Business Review's 2022 analysis of various studies found that digital transformations failed to meet their original objectives between 70% and 95% of the time. The main reasons for these failures included a lack of a clear value proposition, misalignment between stakeholder expectations and poor alignment between technology and business strategies. When investing...