How To Measure The Impact And ROI Of Training Investments
Ryan Austin is Founder and CEO of Cognota, helping professionals learn how to run L&D like a business. getty Despite increased investments in talent and learning development (L&D), most organizations struggle to provide the metrics that CEOs and business leaders care about most: impact and return on investment (ROI). A study by ATD and the ROI Institute called Measuring for Success: What CEOs Really Think About Learning Investments found that while 94% of organizations track inputs and indicators, only 4% measure ROI, and just 8% measure impact. Yet, 96% of...