1 in 3 property sales in the UK fall through – Nock Deighton introduces innovative buyer and sellers protection to reduce risks

With around one-third of sales in the UK failing to complete, both buyers and sellers are often left dealing with financial strain and disappointment. To combat this, Nock Deighton is proud to be one of the first agencies in the country to offer Buyers and Sellers Protection.

Their Buyers Information pack provides key documentation and added insurance protection upfront, helping to streamline the property transaction process and reduce the risk of fall-throughs caused by unexpected issues. By equipping both parties with essential information early, their packs build confidence and create a smoother pathway to completion. 

The Buyers Pack includes a wealth of information about the property and Home Buyer’s Protection Insurance, offering financial coverage of up to £1,500 for costs like legal fees, surveys, and searches if the sale falls through for reasons beyond the buyer’s control, such as the seller withdrawing or adverse survey results. Additional benefits include up to £300 to cover mortgage advisor fees and £500 for temporary accommodation if completion is delayed.

Sellers don’t miss out either, Seller’s Protection Insurance is also available, offering coverage of up to £1,500 for legal fees and other selling costs if a buyer withdraws due to issues such as adverse searches or substantial valuation discrepancies. Property transactions are fraught with uncertainties, from legal hurdles to survey surprises. These solutions aim to protect buyers and sellers from the financial impact of transactions falling apart and encourage transparency throughout the process. 

Chris Kemp, Sales Director at Nock Deighton, said: “After seeing first hand the residential sales market become more complex and difficult for clients over the last 12 months we are proud to offer protection for both buyers and sellers during the conveyancing process. From chains, surveys and life changes, according to data from Quick Move Now, nearly 30% of sales agreed in 2024 collapsed before exchange costing our clients thousands of pounds. Always looking to be innovative we are one of the first, if not the first estate agent in the country to act as agent, having FCA approval to ensure that the majority of clients costs during this process are recovered if the move is unsuccessful” 

Nock Deighton’s proactive approach not only supports their clients but also strengthens the overall transaction process, fostering smoother and more secure property sales. For further information contact your nearest Nock Deighton office.