Q&A: Five minutes with Matt Staton, head of residential at Real Estate Management (UK)

Matt Staton, head of residential at Real Estate Management (UK)

How did you join the property industry?

I began my career with Marsh & Parsons, progressing through the lettings side of the business and learning from some of the best minds in estate agency. I then joined Warren Buffett’s UK real estate affiliate, Berkshire Hathaway HomeServices London, to lead its lettings division. I helped grow the business through a combination of organic growth and strategic acquisitions, before moving into a broader leadership role overseeing the day-to-day operations of sales, lettings, property management and client services across prime central London (PCL).

What does your job entail?

I lead the residential asset management of some of London’s most iconic real estate, working with a great team who were looking to help create a better rental experience for tenants. My role gives me the opportunity to work with an exceptional team to create a resident experience that aspires to be one of the very best in PCL.

What do you like most about the industry?

The pace, variety and importance of the industry. Property is a true meritocracy where you largely get out what you put in. I also like that it remains accessible; people can build successful careers through hard work, learning and determination, rather than formal qualifications alone.

And what do you dislike about it?

At times, there can be too much short-term thinking. I’d like to see a more holistic, while still commercially savvy, long-term approach focused on creating great living solutions rather than purely transactional outcomes.

What is your favourite building?

The Rockefeller Center. I have always had a soft spot for Art Deco architecture and New York. The building itself has a timeless charm. It is not the biggest building in New York, yet its position, apart from the Empire State Building and Lower Manhattan, gives a great vantage point of those icons and the Hudson beyond. It also has a cool Christmas tree.

Who in property has inspired you?

I’ve been inspired by many people, including leaders at Real Estate Management such as Michael Baker. Early in my career at Marsh & Parsons, Peter Rollings had a major influence on me, demonstrating what a great property business looks like. Ben Gee (another ex-colleague) has also been an inspiration through the way he has built a successful business while raising awareness of Parkinson’s.

What would you change about the industry?

I’d like to improve public perceptions of the industry. There is sometimes an unfair perception of the sector that does not reflect the work that goes into creating great homes, places and communities. In my experience, most people across the industry are ultimately focused on delivering the best possible outcomes for the people they serve, and that remains our shared North Star.

What do you value in people?

Hard work, honesty, self-belief and an entrepreneurial mindset. I value people who take ownership, show initiative and are enjoyable to work with.

What advice would you give someone starting a career in the property industry?

Choose your mentors carefully and align yourself with businesses where you can genuinely learn and develop. Think beyond your next move and focus on where you want to be in five or 10 years. The right environment can have a greater impact on your career than almost any other factor.
Stay curious, embrace change and commit to continuous learning. The industry is evolving rapidly, and the professionals who remain adaptable will be the ones who thrive. Most importantly, don’t be afraid to ask questions. Curiosity is a strength, not a weakness.